Privacy Policy

Privacy Policy CJAYS

The privacy policy below applies to all site visits, transactions and agreements with Cjays trading under the trade name Cjays (Chamber of Commerce no. 54276497), Bakkerstraat 41c, 5554 EC Valkenswaard, The Netherlands.

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. You can read below how we do this exactly, and which personal data we collect from you for what purposes.

The use of personal data

When using our websites www.Cjays.eu, we obtain certain information from you. This can be personal data. We only store and use the personal data provided by you directly, in the context of the service you have requested (for example via the contact form or for creating an account), or of which it is clear that they are provided to us to to process. We will not use your personal data for other purposes, unless you have given your prior consent or we are allowed or required to do so by law or the agreement.

Purposes of use and description of the personal data

In order to provide you with the best possible service, it is necessary for Cjays to store your personal data in certain cases.
Cjays uses your personal data for:

  • Providing access to our website;
    Not all of our websites are free to visit. Our customer portals are accessible behind a login for which we store your username, customer number and password.
  • Using the functionalities on our website;
    When you use our websites and use specific functionalities such as the domain name checker, we save the search results. We use a cookie to store items in your shopping cart, which is stored on your computer by your browser.
  • The execution of agreements, transactions and services;
    In order to correctly execute our agreements, we store the following data; company name, title / gender, initials, last name, street, number, zip code, city, country, telephone number, mobile phone number, e-mail address, VAT number, position and department. For the financial settlement by direct debit, we also store your IBAN and the name of the bank account. (If applicable)
  • Relationship management, including contacting you if you request it;
    We store your e-mail address, your mobile and / or landline telephone number and your address (street, number, suffix, city, country) for this purpose.
  • Gaining insight into the use of our website;
    To gain a better understanding of the interests of our visitors, we use Google Analytics for some of you. Data in Google Analytics is stored for a maximum of 26 months and includes your IP address.
  • If necessary, discovering unlawful behavior with regard to Cjays, its relations and its employees;
  • Sending a newsletter;
    We process your e-mail address, first and last name and language to send a newsletter (purpose). We only process this data if you provide us with this information by registering for the newsletter on the websites or when you provide this information via Cjays.eu. We will store this information in our newsletter list of addresses until you unsubscribe from the newsletter or a maximum of 1 year after we last sent you a newsletter.

Retention periods

We do not store your personal data longer than is necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality & Disclosure to Third Parties

We treat your personal data confidentially. We do not provide the personal data that we collect via our website to third parties for direct marketing purposes of these parties. Furthermore, we will not provide the information you provide to other parties, unless you have given prior permission for this, this is necessary in the context of the implementation of the agreement or we may or must do so on the basis of the law or the agreement. to do.

Data security

Cjays uses careful security procedures to protect the processed data, among other things to prevent unauthorized persons from gaining unintended access to this data. In this way we ensure that only the necessary persons have access to your data and that access to your personal data is protected.
All our customer portals are provided with an SSL certificate.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer.
Cookies enable us to collect information about the use of our services and to improve and adapt them to the wishes of our visitors. Our cookies provide information concerning personal identification. If you set your browser so that you do not receive cookies from Cjays, you can still visit the pages of the website, but it is not possible to log in to the control panel or to place new orders through the ordering process.

The information that a cookie obtains about your use of the website can be transferred to Cjays’ own secure servers.

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, if you adapt a web page to your personal preferences or if you navigate in a website, cookies will remember the settings and preferences you have chosen for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, so that you can easily use the possibilities of the website as you have set them before.

Captcha, to protect our contact forms against robots and scripts, they are provided with a so-called Captcha (from Google). reCaptcha uses existing cookies that have already been placed by Google services for this. Additionally, reCaptcha places a cookie containing information about the cookies previously placed by Google in the past six months, how many clicks have been performed in the relevant window, the CSS information of the relevant page, the date, the language of the browser. , any plug-ins installed in the browser and any Javascript objects. You can find the privacy statement of Google at https://policies.google.com/privacy

Enabling and disabling cookies

You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually change the settings of your browser so that cookies are not accepted if you wish (see your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to take full advantage of the interactive features of this website or other websites you visit.

Removal of cookies

Most cookies have an expiration date. This means that they automatically expire after a certain period of time and no longer register data from your site visit. You can also choose to manually delete the cookies before the expiration date has passed. For more information about this, you can consult the manual of your browser.

Links to Other Third Party Websites

Our internet pages contain links to other websites. This privacy and cookie statement does not apply to websites of third parties that are connected to our website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy policy of these websites before using these websites.

Your legal rights

If you have any questions or would like to know what personal data we have about you, you can always contact us. You can do this by contacting us via the email form, sending us an email at shop@cays.eu, or by contacting us by phone at +31 40 2046828 on Monday to Friday between 9 a.m. and 5.30 p.m.

You have the following rights

  • receive an explanation of what personal data we have and what we do with it
  • access to the precise personal data we have;
  • having errors corrected;
  • to have outdated personal data removed;
  • withdraw consent;
  • object to a particular use;
  • portability of data

Please make sure that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.

Changes to this privacy and cookie statement

We reserve the right to adjust this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly so that you are aware of any changes.